Privacy Policy

Welcome to UniEdge Solutions LLP. We value the trust of our clients, users, institutions, students, and visitors, and are committed to protecting their privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard information shared with us through our website, ERP platform, CRM systems, mobile applications, and related services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information
Name
Email Address
Phone Number
Organization/Institution Name
Address and Contact Details
Login Credentials
b) Academic & ERP Data
Student Information
Faculty & Staff Information
Attendance Records
Fee & Payment Details
Academic Performance Data
Admission & Examination Data
c) Technical Information
IP Address
Browser Type
Device Information
Login Activity
Cookies and Usage Data

2. How We Use the Information

The information collected may be used for:

Providing ERP, CRM, and software services
Managing educational and administrative processes
Improving user experience and platform performance
Customer support and communication
Security monitoring and fraud prevention
Sending important service-related updates
Legal and regulatory compliance
3. Data Security

UniEdge Solutions LLP follows industry-standard security practices to protect user data from unauthorized access, misuse, alteration, or disclosure.

Our systems may include:

Secure cloud hosting infrastructure
Firewall and malware protection
Encrypted data transmission
Role-based access control
Automated backups and monitoring

However, while we strive to use commercially acceptable means to protect information, no method of transmission over the internet or electronic storage is completely secure.

4. Data Sharing & Confidentiality

We do not sell, rent, or trade personal information to third parties. Information may only be shared:

With authorized client representatives
For legal or regulatory requirements
With trusted service providers working under confidentiality obligations
To maintain or improve our services

5. Client Responsibility

Institutions and organizations using our ERP/CRM systems are solely responsible for the accuracy, legality, and authenticity of the data uploaded or managed through the platform. UniEdge Solutions LLP shall not be held liable for misleading, unauthorized, or unlawful content uploaded by users or institutions.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and enhance services. Users may disable cookies through browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such external websites.

8. Data Retention

We retain information only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, or resolve disputes.

9. User Rights

Users may request:

Access to their personal data
Correction of inaccurate information
Deletion of data where applicable
Restriction of processing under certain circumstances

Such requests may be subject to verification and applicable legal obligations.

10. Changes to Privacy Policy

UniEdge Solutions LLP reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be published on this page.

11. Contact Us

For any queries regarding this Privacy Policy or our data practices, please contact:

UniEdge Solutions LLP
Website: www.uniedgesolutions.in
Email: info@uniedgesolutions.in